Sunday 8 December 2013

“I don’t Speak English”


So this evening me and my lovely mother went to have dinner at an Italian restaurant.
I have been to this restaurant many times, so I hyped up how great the food and service is… or shall I say…. WAS!
We was greeted by an European girl who took us to our table…
We got our menu’s and made our order
Mum: “I’ll take a latte with a Margherita pizza please”
The woman looked confused so my mum pointed to the text on the menu
Me: “I will take a coke without ice”
the woman looked confused…
Woman: “with ice?”
Me: No without ice…. and I will take a Margherita pizza, with chicken and mushrooms please”
Woman: “What is chicken?”
I looked at her and pointed to the menu
Woman: “Ahhh  si pollo”
Now I am confused
Me: “Yes chicken with mushrooms “
Woman: “Mushrooms?”
I point to the menue
Woman: “ahhh funghi”
I look at her, serious wtf this is a English speaking country and your working within customer service and have no idea of basic English at all.
Anyways, a sexy Italian guy serves me my pizza….
Sexy Italian Man: “Such a big pizza for one person, our are you sharing?”
My mum looks up at him
Me:  ”Sharing? we ordered two pizzas, and our drinks still did not arrive”
Sexy Italian Man: “I am very sorry sir the waitress only ordered 1 pizza without drinks”
Anyways he fixed the mess up, my mother eventually got her food, and we was given discount due to the mishap…
But it made our dinner less enjoyable than it should of been.
I understand business and hiring people on the cheap,
I HAVE BEEN THEIR, DONE THAT, GOT THE T-SHIRT, GOT THE CRAPPY SALARY.
But no English at all in a English speaking country… it’s unjustified.
Customer service is very important, we are all struggling with money, and eating is a luxury for some of us, and having bad service just makes the money become just as bad as leftovers….

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